Privacy Policy
Last Updated: April 2, 2025
At Optigent, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.optigentic.com (the “Site”). By using our Site, you consent to the practices described in this Privacy Policy.
Information We Collect
We collect the following types of information when you use our Site:
- Personal Information: This includes any information that you provide to us directly, such as your name, email address, phone number, and any other information you choose to submit through forms or communication on the Site.
- Usage Data: This includes information about how you interact with our Site, such as IP addresses, browser types, operating systems, referring URLs, and other technical data collected automatically as you browse the Site.
- Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience on our Site. Cookies are small data files stored on your device that help us track your preferences, understand your use of our Site, and improve functionality.
How We Use Your Information
We use the information we collect in the following ways:
- To provide and maintain our services, including the optimization services you have purchased.
- To respond to inquiries, comments, or support requests.
- To improve our website and services by analyzing usage patterns and feedback.
- To send you updates, marketing materials, and other communications, provided you have consented to receiving such communications.
- To comply with legal obligations and enforce our terms of service.
Sharing Your Information
We do not sell, rent, or share your personal information with third parties except in the following cases:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers are bound by confidentiality agreements and are not authorized to use your personal information for any other purpose.
- Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
Transfer of Data
Your information, including Personal Data and Business Data, may be transferred to "and maintained on" computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data and Business Data, to Canada and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Optigent will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data or Business Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Data Security
We implement industry-standard security measures to protect the information you provide. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
Your Rights and Choices
- Access and Update: You can access, correct, or delete your personal information by contacting us at team@optigentic.com.
- Opt-Out: If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions in any email we send, or by contacting us directly.
- Cookies: You can control cookies through your browser settings. You can choose to block cookies, but doing so may affect your ability to use certain features of the Site.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete that information.
Data Removal Rights
Data Removal Rights Under CCPA and GDPR, you have the right to request the removal of your personal data. If you wish to exercise this right, please contact us using the information provided below. We will respond to your request in accordance with applicable laws and regulations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update the policy, we will revise the "Last Updated" date at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: team@optigentic.com